Senior Telesales Team Lead

About The Job - Senior Telesales Team Lead

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Key Responsibilities

• Lead the Team: Manage and support telesales agents to reach their sales goals.
• Sales Strategy: Create and implement strategies to grow revenue and retain customers.
• Monitor Performance: Track team performance and provide feedback to improve results.
• Training: Train and mentor agents to enhance their skills and knowledge.
• Customer Calls: Join calls when needed to ensure great service and solve issues.
• Set Targets: Establish and review sales targets for the team.
• Improve Processes: Continuously enhance telesales workflows for better productivity.
  
  

• Minimum of 3-5 years in telesales, with at least 1-2 years in a team lead.
• Strong leadership and team management skills.
• Excellent communication and negotiation abilities.
• In-depth understanding of telesales techniques and customer engagement.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Highly motivated, goal-oriented, and driven.
  
  

• Basic Salary with Quarterly Commission
• Competitive compensation and benefits (13th month pay, HMO)
• Opportunity to work with cutting-edge technology
• Dayshift and Fixed weekends off