Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
On the one hand, no industry is moving faster than health care. On the other, no organization is better positioned to lead health care forward than Optum and UnitedHealth Group. Thats what makes this opportunity so applause worthy. We have hundreds of business verticals across our matrixed organizations that are bringing thousands of new ideas, services and products to the marketplace every year. Our goal is simple. Use data and technology to help drive change and make the health care system work better for everyone. When you join us as a Project Manager, youll be engaged in a complex business model that is highly adaptable to build solutions that meet their customer needs in a competitive and effective way.
Primary Responsibilities
Provide direction and drive to enterprise work streams (real estate, training, telecom technology, human capital, etc.) on all aspects of the business
Ability to drive and program manage Internal Readiness across functions for setting up of new projects
Ability to work with executive leadership. Understand strategic direction and provide solution
Be responsible for programs for the line of service/business for the site
Handle escalations for external and internal stakeholders
Demonstrate solid leadership and judgment
Negotiate key process change in introduce innovations for cost effective programs
Change Management - Gain acceptance for ideas, plans, actions by team - by keeping everyone involved in decision making and implement, flawlessly, as a team
Champion a culture of continuous improvement
Demonstrated ability to engage team members in a cross-functional, virtual environment
Should be open to provide full US overlap hours. Till 4 PM EST
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
Masters /Graduate degree
Project management certification: PMP / Agile preferable ( PMP/CSM/Agile Safe/PGMP) is plus
Professional Experience
12 + years cross functional experience in Global sourcing industry with leading organizations
6+ years experience in leading strategic program implementations
Experience in key Program Management elements, estimation and planning, Risk Management, operating models etc.
Should have experience in managing and being responsible for multiple portfolios
Should have experience in converting multiple demand items to actual strategic programs
Should have people management experience
Experience to solution enterprise programs and execute across the organization
Ability to create work order (scope) and charter as required. Create and manage project plan, issue log, lessons learned, close document, failure mode and effects analysis (fmea), control plan, etc.
Good collaboration and influencing skills
Ability to work and execute in ambiguous/start from scratch environments
Ability to create and coordinate new proposals to support growth for delivery organization
Knowledge of project financials /CBA
Proven excellent communication skills
Sound Knowledge of Project Management tools
Proven excellent Excel and Presentation skills
Personal Competencies
Executive presence & thought leadership
High level of accountability and relationship management skills
Communication skills: Ability to articulate thoughts clearly, active listening and comprehension skills
Understand and listen to the needs of the customer
Skills necessary to prepare and deliver high level presentations that deliver key messages regarding goals, achievement and milestones in a clear crisp format
Skills necessary to document and maintain project documents - sometimes repackaging information into easy to understand modules
Ability to communicate the goals of the project to many different types/levels of stakeholder and obtain buy in (may be necessary to communicate across businesses and organizations)
Collaborative leadership skills: Ability to establish supportive & collaborative relationships with peers, superiors and subordinates
Understanding of Organizational policies and procedures for planning and executing large enterprise programs
Preferred Qualifications
Professional Experience
Exposure to working in Enterprise PMO units
Exposure to Healthcare and/or healthcare operations experience
Working Knowledge of Pricing Models like TBB /outcome based pricing
Exposure to Agile methodology
Exposure to automation work/tools/Project Management
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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