Reservations Officer
Talentmate
Philippines
3rd November 2026
2611-39038-2
Job Description
Reservation Officer’s primary job is to see to it that all requests are acknowledged and responded to within the specified time frame. He/she must be sensitive to inquiries and answers with swiftness and authority.
Key Responsibilities
- Receives weekly and daily transport reservation requests.
- Checks passenger qualification should there be doubt; verify address of passengers ( SBO Manila has a policy of “One Address” only).
- Responsible for the documentation of all reservations/bookings for both day shift and midshift operations.
- Responsible in monitoring of time frame of each trip for pre-trip preparations to be arranged, as in the vehicle assignment and driver deployment.
- oriented
- Good organizational and multitasking abilities
- Attention to details - Basic computer skills (Microsoft Office, email, reservation systems)
- Can work well under pressure and handle customer concern professionally - Patience and flexibility
- Professional appearance and attitude
- Willing to work on shift, weekends and holidays if required
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Makati National Capital Region |
| Company Website: | https://hertzphilippines.com | Job Function: | Travel & Tourism |
| Company Industry/ Sector: |
Travel Arrangements | ||
What We Offer
About the Company
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