Quality Engineer Manager

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Job Description

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• Define, drive, and continuously improve the overall Quality Engineering strategy, governance framework, standards, methodologies, automation roadmap, and testing practices across projects, programs, and client engagements.
• Collaborate with clients, project managers, architects, product owners, developers, and business stakeholders to align quality objectives with business and delivery goals.
• Ensure testing activities are effectively integrated into Agile, DevOps, and CI/CD delivery models to support continuous quality and rapid release cycles.
• Establish and govern quality metrics, KPIs, release readiness measures, and risk management processes, providing executive-level reporting and recommendations to stakeholders.
• Provide governance and oversight for testing operations, including resource planning, budget management, test environments, test data, defect management processes, testing deliverables, and compliance requirements.
• Drive organizational adoption of Quality Engineering practices, automation, API testing, performance testing, shift-left testing, continuous testing, and AI-assisted testing approaches.
• Build, mentor, and develop high-performing Quality Engineering teams, including Test Leads, Test Engineers, and future technical leaders.
• Support proposal development, solutioning activities, capability presentations, and client engagements requiring Quality Engineering expertise. 

  

• Graduate of a Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or any related four-year course.
• Minimum of ten (10) years of experience in Software Testing, Quality Assurance, or Quality Engineering, including leadership of Quality Engineering teams across multiple projects, programs, technologies, and stakeholder groups.
• Strong understanding of SDLC, STLC, Agile methodologies, DevOps practices, and Quality Engineering principles, including strategy, governance, quality metrics, risk management, release readiness, and modern testing technologies.
• Experience leading testing services for Web, Mobile, Enterprise, Cloud, SaaS, ERP, and integrated business applications.
• Experience overseeing automation, API, performance, CI/CD, and test management solutions.
• Good understanding of programming and scripting concepts using technologies such as TypeScript, JavaScript, Java, Python, C#, or equivalent.
• Experience managing budgets, resource utilization, workforce planning, operational delivery, and stakeholder and vendor relationships.
• Knowledge of AI-assisted testing tools and the ability to evaluate and validate AI- generated outputs is highly preferred. 

  

• Strong leadership, coaching, mentoring, people development, and team management capabilities.
• Strategic thinker with strong decision-making, governance, risk management, and business acumen skills, supported by a data-driven approach to quality and delivery performance.
• Excellent stakeholder management, client engagement, negotiation, relationship- building, and executive communication skills.
• Strong understanding of modern Quality Engineering practices, automation strategies, DevOps quality models, and continuous improvement principles.
• Strong organizational, planning, financial, and resource management capabilities.
• Ability to lead large, distributed, and cross-functional teams in dynamic and fast- 
paced environments.
• Passionate about innovation, operational excellence, and driving the adoption of 
quality-focused practices across teams and stakeholders.