Job Description

Makati Medical Center in Metro Manila invites applications for the Unit Manager for Complaints Management. The role oversees the operations of the complaints unit, ensuring timely receipt, investigation, and resolution of feedback and complaints from patients and stakeholders.

The position seeks a candidate with a healthcare-related degree and a minimum of five years in customer service, including four years in a managerial capacity, preferably with direct patient-service exposure.

Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Makati National Capital Region
Company Website: http://www.makatimed.net.ph Job Function: Customer Service
Company Industry/
Sector:
Food and Beverage Services

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Job Snapshot

Work TypeFull-Time
Role LevelNot Applicable
Job FunctionCustomer Service
CityMakati National Capital Region
IndustryFood and Beverage Services
Posted04 Nov 2026
Job ID2611-19601-10
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