Ops And Resolver Group Mgt Lead Mainstream

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Provide guidance and direction to engineering teams and the client across Security

Services such as End Point Protection, Firewalls, Vulnerabilities and Penetration Testing.

Manage a virtual team to ensure a 24 x 7 capability. Act as an escalation point for

incidents. Act as a Technical Lead and SME for the clients Security Operations Team and

Security Delivery Team. Adhere to all KPI and SLAs as part of the managed service

contract. Identify and address potential breaches of SLAs before they occur. Manage

the client expectations in relation to contracted delivery activities. Manage out of scope

changes and requests. Manage the performance of the core deliver functions. Drive

high performance of all vendors and 3rd parties involved in delivering services. Develop

and deploy scalable, consistent and clear processes and systems. Ensure key programs

of work have the correct support and planning framework to achieve outcomes

Duties And Responsibilities

• Strategic planning for the Department on process development and maturity path.
• Coaching and Development of supervised roles.
• Collaborating with other department managers and Portfolio Company Heads to determine security needs.
• Coordinating responses to security emergencies and alerts, as well as compiling incident reports.
• Keeping abreast of new technologies and advancements in security services.
• Ensuring compliance with company policies and security industry regulations.
• Planning and implementing comprehensive security strategies.
• Develop and direct implementation of security standards and best practices for Globe Subsidiaries.
• Clearly and accurately respond to any information security incident investigation within SLA.
• Focal point of contact of Globe Subsidiaries on Incident Response Handling and Vulnerability Management.
• Monitor and ensure that the technology integration of subsidiaries is in place.
• Management and prioritization of Vulnerability scans for remediation of the subsidiaries.
• Seize evidence in accordance with legal guidelines and in the most effective manner to minimize disruption to the business and maintain evidential weight.
• Communicate the status and results of the investigation to Globe subsidiary and division head.
• Make recommendations as to the specific investigation actions that should be followed.
• Preparation and reporting of metrics for Subsidiaries.
• Collaborate with Threat Response and Intel team to accurately source, gather and collate data in order to conduct digital forensic analysis of digital activities
• Review and update playbooks using information from past investigations and incidents.
• Take appropriate and proactive action to secure information assets from any potential threats identified by digital forensic analysis until such time as these threats are mitigated
• Security Incident Detection, Triage and Analysis, Breach Response and Containment, Eradication for Globe Subsidiary.
• Reports on security patches, exploits, and vulnerabilities, recommend and track the application of fixes, patches, and security updates.
• Perform comprehensive vulnerability assessments and continuous monitoring across Globe Subsidiary
  
  
  

Requirements

• 5-10 years work experience in Telecom or IT
• Experience in Configuration Management & Vulnerability Management with exposure to Cloud Security, Project Management, EndPoint Security or Security Operations center environment.
• Graduate of B.S. in Computer Science/Engineering or any IT-related courses (should be 3-5 years course)
• Training in Information Security, ITSM, Project Management, Business Process, Admin, & Quality
  
  
  

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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