NOC Lead
Talentmate
Philippines
8th November 2026
2611-54119-41
Job Description
Duties & Responsibilities
Oversee 24/7 monitoring of network, systems, cloud, security, and application infrastructure.
Manage incident escalations, major incident response, and stakeholder communications.
Lead, mentor, and evaluate L1/L2 engineers across shifts.
Ensure compliance with ITIL processes, SLAs, and operational procedures.
Improve monitoring, workflows, documentation, and service delivery.
Qualifications
Education
Bachelor’s degree in IT, Computer Science, Computer Engineering, Electronics Engineering, or a related field.
Experiences
At least 5 years of NOC or IT operations experience, including 2 years in a leadership role.
Experience with enterprise monitoring tools such as SolarWinds, ManageEngine, PRTG, or Zabbix.
Knowledge of networking, servers, cloud technologies, and ITIL v4 processes.
Strong leadership, troubleshooting, communication, and incident management skills.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Makati National Capital Region |
| Company Website: | http://tgi.com.ph/ | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
IT Services And IT Consulting Marketing Services And Hospitality | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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