Job Description

Company Description

Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement.

Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy skyline views, personalized service, exquisite dining, indulgent spa treatments, and world-class amenities—all curated for an unforgettable stay.

Conveniently located just 12 kilometers or approximately a 15-minute drive from Ninoy Aquino International Airport, Fairmont Makati is the perfect destination for business, leisure, and sophisticated experiences in the heart of the city.

Job Description

  • Delivers exceptional guest service aligned with Fairmont brand standards, ensuring warm, courteous, and attentive interactions while maintaining a professional front desk presence.
  • Ensures accuracy and integrity of all front office transactions by auditing postings, balances, reports, and guest accounts, and resolving discrepancies promptly.
  • Manages daily financial and operational processes, including end-of-day procedures, reporting, and monitoring key metrics (revenues, occupancy, accounts) to support efficient front office operations.

Qualifications

  • Bachelor’s degree in Hospitality or any related field.
  • Minimum of 1–2 years of relevant Front Office or Night Audit experience in a luxury hotel with strong knowledge of hotel operations, auditing procedures, and financial reconciliation with high attention to detail.
  • Proficient in Property Management Systems (PMS) and MS Office, with the ability to prepare and analyze reports accurately.
  • Excellent communication, customer service, and problem-solving skills, with the ability to work independently on shifts.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Makati National Capital Region
Company Website: https://www.fairmont.com/ Job Function: Audit & Taxation
Company Industry/
Sector:
Other

What We Offer


About the Company

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