Mortgage Lending Operations Senior Manager Home Lending - Processing

About This Role

Wells Fargo is seeking to hire Lending Operations Senior Manager for Home Lending - Processing.

In This Role, You Will

• Manage and develop large Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan teams responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
• Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
• Determine appropriate strategies and actions of Lending Operations team to meet moderate to high risk deliverables
• Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards
• Collaborate with and influence all levels of professionals, including experienced managers
• Interact with external customers throughout the conducting of loan processing and liquidations evaluation
• Provide quality customer service
• Manage allocation of people and financial resources for Lending Operations
• Develop and guide a culture of talent development to meet business objectives and strategy
  
  

• 6+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience
  
  

• In-depth understanding of Home Lending processes with focus on mortgage production: Origination, Applications, Processing, Underwriting, Closing, Funding
• 6+ years of experience Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through one or a combination of the following
• 3+ years of management or leadership experience
  
  

• The candidate must be willing to work within the US hours
• The candidate must be willing to work onsite
• Excellent spoken and written communication skills  
• Collaborate cross functionally with Sales, Processing, Underwriting, Closing and Funding teams for seamless communication and customer satisfaction.