Manager Office Administration

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

The Manager, Office Support plays an important role, working directly with Office Support leadership and the team to ensure the everyday operations run smoothly and efficiently. Operating with a largely operational/tactical focus, they contribute to and support strategic decision-making. The incumbent will utilize comprehensive knowledge to address complex challenges without clear precedent.

The Roles And Responsibilities Of This Job Include

• Contributes to the professional direction for an Office Support discipline, such as Business Administration or Hospitality
• Utilizes comprehensive knowledge of a discipline to address complex issues and challenges without clear precedent
• Provides in-depth specialist advice to the Office Support team including contractors and vendors, equipping them to effectively meet the needs of the business
• May lead as a project manager, providing technical knowledge and specialized expertise to help enact change and implement Office Support related initiatives
• Oversees the management of relevant resources and equipment, ensuring optimal utility while observing budget and sustainability considerations
• Serves as an escalated point of contact within the team, handling complex queries and issues, and offering insights and recommendations to resolve these effectively
• Leads collaboration with teams across the business to successfully implement relevant Office Support programmes and initiatives, setting a high standard of operational excellence within the team
• Managers at this level will lead one or more teams of supervisors and/or professionals and coordinators, managing operations within a designated area or department
• Individual contributors at this level will lead projects within a broader initiative, providing technical guidance and setting priorities for the team as well as reviewing the work of others
• Engaging in operational and tactical activities, contributing to and supporting decision-making within the team/Sub-Function
• Subject matter expert, possessing advanced and specialized expertise in the discipline, including methodologies, processes and able to address atypical issues within own field
• Managing small professional and/or defined delivery teams across regional and global offices, impacting business primarily through professional or technical contributions to an area of specialty
• Ability to think critically and analytically, leveraging data and insights to inform decision-making and drive continuous improvement
• Good analytical and problem-solving skills
• Good communication skills, both verbal and written, to effectively engage with internal and external stakeholders at various levels of the Firm
• Bachelors degree or equivalent through experience/relevant certifications where appropriate to the discipline
  
  

This role reports to

Manager, Business Services Recruitment - Manila

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

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