Lending Operations Manager Home Lending - Processing

About This Role

Wells Fargo is seeking to hire Lending Operations Manager for Home Lending - Processing.

In This Role, You Will

• Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
• Engage stakeholders and internal partners associated with the Lending Operations functional area
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
• Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
• Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
• Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
• Manage allocation of people and financial resources for Lending Operations
• Mentor and guide talent development of direct reports and assist in hiring talent
  
  

• 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience
  
  

• In-depth understanding of Home Lending processes with focus on mortgage production: Origination, Applications, Processing, Underwriting, Closing, Funding
• 4+ years of experience Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through one or a combination of the following
• 2+ years of management or leadership experience
  
  

• The candidate must be willing to work within the US hours
• The candidate must be willing to work onsite
• Excellent spoken and written communication skills  
• Collaborate cross functionally with Sales, Processing, Underwriting, Closing and Funding teams for seamless communication and customer satisfaction