Key Accounts Manager

The Key Account Manager plays a critical role in driving profitable growth by building strong partnerships with key retail customers. In this role, you will lead account strategy, commercial negotiations, and in‑store execution to deliver winning plans, exceptional customer experiences, and sustainable business results.

This is an opportunity to own end‑to‑end account performance while working closely with cross‑functional teams to turn strategy into impact at shelf.

What We Ask

• Bachelor’s degree in Business, Marketing, Sales, or a related field, with experience in key account management or commercial sales (FMCG/retail experience preferred)
• Strong understanding of sales fundamentals, account management, and customer relationship management
• Proven ability to analyze data, develop strategic account plans, and drive sustainable business growth
• Excellent communication, negotiation, and stakeholder management skills across multiple levels
• Results‑driven, adaptable, and comfortable working in a fast‑paced, target‑oriented environment
  
  
  

What We Offer

• Unique company culture of Filipino heritage and international presence.
• Competitive salary & benefits package and engagement programs that focus on well-being
• Diverse training and development programs to help grow on your own professional jouraney
• A friendly working environment and professional team members to help you broaden your knowledge and growth paths
• Autonomy and trust to create longer term impact that helps bring better nutrition to the world
  
  
  

Vacancy Description

• Own and manage assigned key accounts through Head Office (HO) commercial engagement, including pricing and contract negotiations, sales performance reviews, promotional planning, and introduction of new SKUs and promotional packs
• Develop, execute, and monitor customer‑specific strategies and joint business plans to drive volume, value, and market share growth
• Manage and grow the following key accounts:
• Landmark Supermarket (Makati)
• Emily’s Supermarket (Cavite)
• South Supermarket (Alabang)
• Isetann (Manila)
• Conduct regular field and branch visits to ensure excellence in execution, including:
• Winning in‑store visibility and displays
• Strong OSA (On‑Shelf Availability)
• Consistent Perfect Store implementation
• Work closely with third‑party agency partners, including Field Supervisors and Merchandisers, by providing clear direction, on‑the‑field coaching, and performance feedback to ensure executional excellence
• Design and implement customer programs and initiatives aligned with the annual Business Plan to achieve sales targets and business objectives
• Manage trade investments responsibly by ensuring trade spend remains within approved budgets while maximizing return on investment
• Collaborate cross‑functionally with internal teams (Sales, Marketing, Supply Chain, Finance) to ensure alignment and seamless execution of customer plans
  
  

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but youre not sure if youre the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them its not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

The vacant role is part of Zone 1 Team which comprises of young, very passionate and talented Distributor Managers and Key Account Managers handling GMA and Cavite distributors and accounts. We work together as a team with close relationship that goes beyond work. Recognized for the 2 consecutive years as Zone of the Year in 2023 and 2024.

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