Junior Researcher

We are looking for a Junior Researcher to support the Research Lab with hands-on research activities. You’ll help run phone and online surveys, interviews, focus groups, and join field visits with the Product team. You’ll also conduct desktop research to track market trends. This role is focused on execution and learning, giving you broad exposure to customer insights and fintech research practices.

Key Responsibilities

• Assist with surveys, interviews, focus groups and field visits.
• Coordinate research logistics (scheduling, communication, note-taking).
• Conduct desktop research on competitors, features, and fintech trends.
• Help maintain a repository of research findings and competitor insights.
• Support Product, Performance and Marketing teams with research activities.
  
  

• Interest or some experience in research, consumer insights, or competitor intelligence.
• Strong organizational skills and attention to detail.
• Clear communication and writing abilities.
• Curious, proactive, and eager to learn about fintech and digital products.