IT Operations Engineer

Background on what ING is about

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities

.Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same

.At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them

.ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking

!
Job Overvi

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Working as an IT Operations Engineer, you’ll be managing infrastructure, operating systems, responding to incidents, keeping the environment secure and automating repetitive tas

ks.
Key Responsibili

• tiesInfrastructure Manage
• mentManaging Linux and Windows environm
• entsVirtualiza
• tionManaging virtualized environments (VMW
• are)Containeriza
• tionDocker, Po
• dmanKubernetes, Opens
• hiftNetwor
• kingFirewall r
• ulesAutoma
• tionScripting knowledge to automate repetitive t
• asksBuilding and integrating tools that will assist in improving system availability, reliability and perform
• anceUtilizing CI/CD tooling to automate (Azure DevOps, Jenk
• ins)Configuration Manage
• mentEnforcing configuration (Ansible, Puppet, C
• hef)Monitoring and troubleshooting o performance monito
• ringProactive identifying problem areas of a system (i.e. software bugs, misconfigurations, bottlene
• cks)Trend anal
• ysisIncident and Problem Manage
• mentCoordinating incident management and service restora
• tionCapacity Plan
• ningService Level Manage
• mentProactive monitoring and adherence to
• SLAsHolding IT Engineering, Security and Architecture accountable for remediation of any SLA degrada
• tionIT Risk Key Cont
• rolsCollating and providing necessary evidence to auditors for these controls (Vulnerability Management, Identity & Access Management, Platform Security, Foundational Controls and Security Detection & Respo
• nse)Disaster Recovery (DR) & Business Continuity Planning (

BCP)
Key Capabilities/Exper

• ienceWork comfortably with Linux and Wi
• ndowsWork with virtualization technologies such as V
• MWareDevelop and run applications in the cloud (Azure, AWS,
• GCP)Containerize and orchestrate applications (Docker, Openshift, Kubernetes, microserv
• ices)Continuously integrate and deploy (CI/CD, git, Jenkins, Ans
• ible)Comfortably write automation scripts (bash, go, py
• thon)Administer and quer
• y SQLWork and analyze aggregated logs
• (ELK)Configure networks (load balancing, firew
• alls)Work with observability tools (Prometheus, Gra