Implementation Officer

Job Summary

• Handles projects to design, develop, enhance, test and launch GTB Products, specifically online channels for Cash Management Services. Launch of new or enhanced products are tools needed to maximize profits, deepen banking relations and to increase CASA volumes as the primary selling or cross-sell strategy in line with RCBCs business objectives.
  
  

• Works closely with:
• o Other GTB Divisions, CBG, RBG and Branch Relationship Managers to determine clients cash management requirement/s
• o Develops and designs products that will fit clients needs to be taken as a general solution to cater to several industries/market segments
• Maps clients requirement/s with:
• o The existing solutions being offered by the bank
• o The banks operating system
• Monitors profitability and clients response to the solution offered
• Obtains information to:
• o Support product development efforts to make feasible & competitive products
• o Establish competitive and profitable pricing models
• o Orchestrate/design effective marketing materials/promotions to drive revenue
• Conducts product training/briefings to other GTB Divisions, CBG RMs and RCBC Branch Marketing Personnel.
• Understands and complies to all applicable internal policies and government laws and regulations.
• Performs enrollments and administration set-up to enable customers with their chosen e-channel platform/s.
  
  

• Adequate knowledge in IT-applications specific for system customization/interface. May have product development/marketing in the field of business or banking