HR Services Assistant

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our Values Shape The Way We Consult And Define The People We Want To Join Us On Our Journey, They Are

• Safety first - Going home safe and well.
• Client focus - Deliver on our promise.
• Integrity - Always do the right thing.
• Create opportunity - for our people to excel.
  
  

Works within the HR services team, supporting colleagues. Provides timely and accurate administration and coordinated transactional support throughout the employee lifecycle. 

Provides a full HR assistant service to employees, acting as a first point of HR enquiries and supports projects and initiatives as required.

You’ll Be Responsible For

• Provides advice, administration and coordination of all transactional processes, throughout the employee lifecycle, works to achieve first time resolution so that the wider HR team and Mace colleagues feel supported and positive results are achieved.
• Works to service level agreements (SLAs), to respond to first line queries, process documentation and system updates. Support and have a sound understanding of people policies and guidance.
• Ensures quality, accuracy and integrity of people data maintaining and updating the Oracle Human Capital Management (HCM) system.
• Contributes to continuous improvement of HR services processes.
• Works with various systems to administer HR processes such as Taleo, Oracle HCM, Service Now.
• Works with HR operations stakeholders to identify and understand local business needs and seek specialist support from our communities of excellence teams where appropriate.
  
  

You’ll Need To Have

• Previous experience of working in a similar environment or role in HR/Administrative capacity (or equivalent). Experience of working for a large scale and fast paced professional organization.
• Confidence and self belief to provide advice and coordination of HR activity through effective communication.
• Strong interpersonal skills and ability to communicate clearly both written and oral.
• Demonstrates taking ownership of own continuous personal development.
• Comfortable within a changing environment and ability to embrace, understand and utilize new technologies.
• Able to adapt to organizational change and priorities in a positive way.
  
  

You’ll Also Have

• Digitally savvy and a competent user of MS Office.
• Experience working with HR systems and IT software.
• Attention to detail, providing accurate first time resolutions.
• Demonstrates strong organizational skills and working effectively to deadlines.
  
  

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.

Apply now for a confidential discussion.

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