GENERAL SERVICES SPECIALIST

Keep the workplace moving, safe, and ready for every day. We're looking for a dependable, people-focused General Services Specialist who can be the welcoming face of the office and the steady hand behind daily workplace operations. If you're organised, attentive, comfortable working closely with maintenance and security teams, and confident making sound decisions on the spot, this role is for you.

Work Setup & Schedule: Fully onsite in Makati City, Philippines, five days a week, on a shifting day schedule of either 5:00 AM–2:00 PM or 6:00 AM–3:00 PM.

Role Overview

As our General Services Specialist, you'll help make sure the office runs smoothly every day—from front desk support and visitor coordination to supplies, vendors, facilities concerns, and workplace readiness. You'll work closely with maintenance and security personnel to keep the office clean, safe, organised, and responsive to daily needs. This is a fully onsite role, five days a week, with shifting day schedules of 5:00 AM–2:00 PM or 6:00 AM–3:00 PM, so applicants must be comfortable with consistent onsite work and early shift coverage.

Key Responsibilities

• Welcome Every Visitor: Serve as the first point of contact for visitors, clients, and vendors—professional, warm, and helpful every time.
• Own the Front Desk: Manage calls, deliveries, guest coordination, and accurate front desk records with care and consistency.
• Keep Supplies Moving: Monitor office and pantry supplies, manage petty cash, and process purchase orders and vendor payments accurately.
• Coordinate Vendors: Source and coordinate with suppliers while balancing strong working relationships with competitive pricing.
• Partner with Maintenance and Security: Coordinate daily with maintenance and security personnel on repairs, safety concerns, building needs, and office readiness.
• Make Sound Calls: Use analytical and critical thinking to assess day-to-day office issues objectively, resolving what you can and escalating what needs attention.
• Support Office Coordination: Manage conference room scheduling, company events, and related travel or logistics requirements.
• Stay Compliance-Ready: Liaise with the Barangay and LGU on facilities and building-related compliance matters.

Skills & Experience

• Bachelor's degree in Office Administration, Business Administration, Human Resource Management, or a related field.
• 1–3 years of experience in front desk, customer service, or administrative support; fresh graduates who want to build a career in office management are welcome to apply.
• A warm, professional presence with excellent verbal and written communication skills.
• Strong analytical and critical thinking skills, with the judgment to assess situations objectively and act appropriately.
• High attention to detail, strong accountability, and a practical, solutions-focused approach to daily office needs.
• Experience with vendor sourcing, purchasing, or vendor management is a plus.
• Proficiency in Microsoft Office and general comfort using office equipment and workplace tools.
• Flexibility and adaptability to work effectively in a dynamic, fast-moving office environment.
• Willing and able to work onsite, five days a week, on a shifting schedule (5:00 AM–2:00 PM or 6:00 AM–3:00 PM), and to coordinate in real time with maintenance and security personnel as needs arise.

What’s in It for You

• Workspaces that Work: Modern offices built for focus, collaboration, and real productivity.
• Coffee and Good Company: Barista coffee on demand and a café bar to unwind after work.
• Meals on Us: Complimentary meals once a week on your on-site day.
• Covered from Day One: Health coverage with free dependent coverage, so you're looked after from the start.
• Compensation You Can See: Transparent salary packages with direct client involvement.
• Room to Grow: Ongoing training and real opportunities to step into bigger roles.
• An Award-Winning Home: Join a team ranked 8th Best Workplace in the Philippines and recognised among Fortune Best Workplaces in Southeast Asia.
• People Who Have Your Back: Work alongside reliable, easy-going people who care about doing great work.
• A Global Stage: Work directly with international clients and see how teams scale worldwide.

About Us

At hammerjack, we connect skilled professionals in the Philippines with growing businesses across Australia and beyond—building teams that work as true extensions of our clients. We're proud to be named among the Fortune 100 Best Workplaces in Southeast Asia and ranked the 8th Best Workplace in the Philippines.

Our Impact

Our people aren't outsourced—they're embedded. With aligned tools, shared goals, and real accountability, they deliver at the same standard and pace as onshore teams while building long-term careers they're proud of, across accounting, tech, admin, and marketing.