Financial AR Billing Supervisor

About the company: 

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.  

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.  

Join us at www.iwgplc.com

Responsibilities

• Oversee all activities within the Accounts Receivable / Billing team to ensure effective and efficient operations.
• Lead the team in completing timely and accurate posting of bank statements for both automated and manual posting processes.
• Coordinate the setup of new bank accounts in D365, including mapping cash accounts to their respective entities and/or centres.
• Monitor team performance and provide coaching, guidance, and support where necessary.
• Conduct regular reviews of process documentation and recommend process improvements when needed.
• Respond to queries from centres and internal stakeholders in a timely and professional manner.
• Collaborate with cross-functional teams and provide support during audits, legal reviews, and ongoing projects.
• Escalate critical issues using established procedures and provide continued support until resolution is achieved.
  
  
  

• Bachelor’s Degree in Accounting, Finance, or a related field.
• At least 3 years of relevant experience in a similar role.
• Supervisory experience in a shared services environment.
• Strong leadership skills with the ability to adapt to change and demonstrate ownership.
• Proven ability to meet tight deadlines with high accuracy.
• Excellent team player with strong attention to detail.
• Strong written and verbal communication skills.
• High proficiency in various accounting applications and systems.
• Customer‑service oriented, with a strong focus on supporting key stakeholders.
  
  
  

• Hybrid Setup