IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services.
Position Summary
The Accounts Payable Senior Manager is responsible for leading the Accounts Payable (AP) function to ensure timely, accurate, and compliant processing of vendor payments, employee reimbursements, and statutory disbursements. This role oversees AP operations, drives process efficiency, ensures strong internal controls, and manages the AP team to support organizational financial objectives.
Key Responsibilities
Operational Management
Oversee end-to-end Accounts Payable processes including invoice receipt, validation, posting, and payment processing.
Ensure timely and accurate payment of vendor invoices in compliance with agreed payment terms.
Monitor AP aging, resolve overdue balances, and manage vendor inquiries and escalations.
Maintain accurate AP records and ensure proper documentation for all transactions.
People Leadership
Lead, coach, and develop AP team members to ensure high performance and professional growth.
Conduct regular performance reviews and provide feedback and training as needed.
Manage staffing, workload distribution, and productivity metrics.
Controls & Compliance
Ensure adherence to company policies, accounting standards, and regulatory requirements.
Maintain strong internal controls and segregation of duties within AP processes.
Support internal and external audits and ensure timely resolution of audit findings.
Process Improvement
Identify opportunities for automation, standardization, and efficiency improvements.
Lead AP-related system enhancements, including ERP upgrades and process digitization.
Develop and maintain standard operating procedures (SOPs) and work instructions.
Vendor & Stakeholder Management
Maintain strong relationships with key vendors and internal stakeholders.
Resolve complex payment issues, discrepancies, and disputes.
Partner with Procurement, Treasury, and Finance teams to ensure seamless procure-to-pay operations.
Reporting & Analysis
Prepare and present AP metrics, dashboards, and aging reports to management.
Monitor KPIs such as invoice cycle time, on-time payment rate, and cost per invoice.
Support month-end and year-end closing activities.
Qualifications & Requirements
Bachelor’s degree in Accounting, Finance, or a related field.
Minimum of 8-10 years of experience in Accounts Payable, with at least 2-3 years Senior managerial role.
Strong knowledge of accounting principles and AP best practices.
Experience with ERP systems (e.g., SAP, Oracle, NetSuite, Workday).
Advanced proficiency in MS Excel and financial reporting tools.
Strong leadership, communication, and stakeholder management skills.
High attention to detail and strong analytical abilities.
Preferred Qualifications
CPA, CMA, or equivalent professional certification.
Experience in shared services, BPO, or multinational environments.
Experience in AP automation and digital transformation initiatives.
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