Enrollment Fulfillment Supervisor

Responsibilities

• Performs case underwriting tasks (medical and risk profile evaluation) that supports profitable growth, retention and client objectives across life insurance product lines;
• Performs enrollment and eligibility valuation tasks;
• Adheres to guidelines in the use of underwriting authority related but not limited to enrollment, eligibility evaluation, risk acceptance, risk rating and reinsurance placement.
• Requests for immediate supervisor’s assistance in the underwriting, direction, risk selection and resolution of cases beyond own authority limit and capacity.
• Collaborate with multiple stakeholders to resolve and identify improvements in underwriting and onboarding of new business;
• Provide underwriting support in the product development, pricing, reinsurance and plan administration initiatives;
• Ensures timely update and monitoring of underwriting systems like MID;
• Secures relevant mentoring, training and self-development opportunities;
• Follow cost controls, expense management, and standards of the department;
• Ensures departmental and individual objectives are met.
  
  

• Analytical and strategic thinking skills - ability to analyze a situation and suggest a plan of action
• Effective communication skills - clear in conveying information to different stakeholders either written or verbal.
• Collaborative skills - can motivate, encourage and work with different stakeholders to successfully achieve a common goal.
• High level of Integrity - promotes and adheres to a professional, responsible and ethical decision-making practice.
  
  

• Bachelor’s degree in any business-related course or medical-related course.
• At least 2-3 years combined experience in the life insurance industry, preferably in roles related to underwriting and reinsurance across all product lines.
• With experience in developing and managing relationships with different key stakeholders.
• Possess good analytical skills.
• Proficient with Microsoft, Google workspace or any similar purpose applications.
• Strong written and verbal communication skills.