End User Computing Executive IT Support Supervisor

Job ID: 3390

Location: Makati

Company: Aboitiz Power Corporation

Department: AP IT - IT Infra Service Delivery

Employment Type: Probationary

Work Arrangement: On-Site

Mission Of Function

This role is fundamentally responsible for guaranteeing expeditious request and incident resolution through highly efficient triage protocols, structured escalation pathways, and rigorous root cause analysis. A core objective is achieving robust platform integration across the diverse EUC technology stack to eliminate operational silos and enhance data fluidity.

Furthermore, the position demands unwavering adherence to stringent IT security standards and compliance frameworks, ensuring all endpoints, applications, and collaborative platforms rigorously meet the organizations fortified security posture. A primary ongoing mandate involves driving continuous systemic improvements in performance, reliability, and security, alongside a focused commitment to elevating the executive user experience through proactive support strategies, technology advocacy, and the timely adoption of industry best practices.

Qualifications

Experience (No. of Years) Professional: At least 4 years experience in End User Computing support and administration

Education: Bachelor’s Degree in Information Technology, Computer Science, Engineering, or any 4-year related course

License Required: None

Certifications: TIL V4 foundation, Microsoft Professional and VMWare Professional Certifications

Other industry Certifications/Trainings on specific IT technologies/platforms (i.e Azure/AWS/GCP) are a plus but not required