Dispatcher

Key Responsibilities

• Shipment Coordination: Arranging and tracking deliveries, preparing shipping documents (e.g., invoices, waybills, customs forms), and communicating with carriers and vendors.
• Inspecting incoming shipments for damage or discrepancies, signing delivery notes, and organizing products in storage areas.
• Ensuring the warehouse or shipping center remains clean, organized, and compliant with safety protocols.
• Receiving incoming shipments and preparing outgoing shipments.
• Developing and communicating shipment schedules.
• Liaising with vendors and carrier services to coordinate logistics and timelines.
• Assisting customers and resolving shipment issues and complaints.
• Preparing and maintaining shipment paperwork, records, and digital databases.
• Performing additional duties as needed.
  
  

• College or High school diploma or at two (2) years of experience in logistics management or a related role.
• Supply Chain Management or Logistics preferred.
• Proficiency in MS Office and database management.
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Customer service skills.
• Strong attention to detail.