Job Description

Description

  • Manage incoming calls and customer inquiries efficiently.
  • Provide product and service information to customers.
  • Resolve customer issues and complaints in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications:High School Diploma or Equivalent
  • Experience Level:13 years in a customer service or call center role
  • Skills and Competencies:Excellent communication and interpersonal skills
  • Skills and Competencies:Strong problem-solving abilities
  • Qualities and Traits:Empathetic and patient attitude
  • Working Conditions:Fast-paced call center environment


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Makati National Capital Region
Company Website: http://metacomsolutions.com Job Function: Call Center Operations
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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