Job Description

Description

  • Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
  • Assist customers with product information, orders, and returns.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve departmental goals and improve customer satisfaction.
  • Utilize computer systems and software to track customer requests and provide updates.

Requirements

  • Educational Qualifications: Diploma in a relevant field or equivalent experience.
  • Experience Level: 3–5 years of experience in customer service or related fields.
  • Skills and Competencies: Strong verbal and written communication skills.
  • Skills and Competencies: Proficient in using customer service software and MS Office.
  • Qualities and Traits: Patience and empathy when dealing with customers.
  • Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Makati National Capital Region
Company Website: Job Function: Customer Service
Company Industry/
Sector:
Other

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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