Job Description

  • Assist customers with inquiries and provide excellent service over the phone.
  • Resolve issues and complaints by identifying the problem and providing suitable solutions.
  • Maintain accurate records of customer interactions and transactions.
  • Follow up on customer interactions to ensure satisfaction.
  • Work collaboratively with team members to enhance service quality.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 02 years.
  • Skills and Competencies: Strong English language skills, proficiency in customer service techniques, and familiarity with call center operations.
  • Qualities and Traits: Excellent communication skills, ability to handle stress, and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to multitask and manage time effectively.
  • Working Conditions: Full-time position requiring flexibility to work various shifts.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Makati National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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