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Call Center Representative

Talentmate

Philippines

13th November 2025

2511-19288-4

Job Description

Respond to customer inquiries via telephone, email, and chat.
Provide accurate information about products and services to enhance customer satisfaction.
Handle customer complaints and resolve issues in a professional manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve overall service quality.

Requirements

Educational Qualifications: High School diploma or equivalent
Experience Level: Entry-level, 02 years
Skills and Competencies: Strong communication skills and customer service orientation
Qualities and Traits: Patience, empathy, and problem-solving abilities
Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment
Working Conditions: May be required to work evenings and weekends

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Makati National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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