Business IT Analyst

Business IT Analyst responsible for driving the design, implementation, and adoption of distributor systems, enabling efficient processes and data-driven decision-making. Plays a key role in strengthening sales operations and supporting business growth across Alaska Milk Corporation’s General Trade network.

At Alaska Milk Corporation, we are committed to nourishing Filipino families with high-quality dairy nutrition. We are looking for a Business IT Analyst who will play a critical role in bridging business and technology to deliver impactful digital and process solutions.

This role leads the design, implementation, and adoption of distributor systems across the network, ensuring strong system utilization, efficient processes, and continuous improvement. The role supports end-to-end Order-to-Cash and primary sales processes while driving cross-functional initiatives that enhance productivity, compliance, and growth.

Key Responsibilities:

Distributor Systems Excellence

• Lead the deployment and adoption of Distributor Management Systems (DMS) across distributors
• Ensure strong compliance and effective system usage to support daily operations
• Drive continuous improvement initiatives to optimize distributor processes

Business Process Ownership

• Own and improve end-to-end Order-to-Cash and primary sales processes
• Identify inefficiencies and implement solutions to enhance productivity and reduce costs
• Ensure accuracy and efficiency across sales operations

Cross-Functional Collaboration

• Partner with IT, Digital, HR, Sales Operations, and Commercial teams to deliver projects
• Work closely with Zone GMs, Sales Capability, and distributor partners to align priorities
• Support rollout of digital tools and capabilities across the organization

Data & Insights Driven Execution

• Leverage data to monitor system performance and drive actionable insights
• Support decision-making through reporting, analytics, and process visibility

Operational Impact

• Improve service levels, order accuracy, and distributor performance
• Support business growth through scalable and practical solutions

What We Ask

• Bachelor’s degree in Information Technology, Business, Engineering, or a related field
• 3–5 years of experience in business analysis, IT, or systems implementation (FMCG is an advantage)
• Strong understanding of sales processes, Order-to-Cash, and distributor operations
• Experience with ERP/DMS systems and process improvement initiatives
• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication skills
• Ability to manage cross-functional projects and drive execution
• Proficiency in Excel; knowledge of data tools (e.g., Power BI) is a plus
• Fluent in Filipino and English

What We Offer

• Opportunity to be part of a trusted Filipino heritage brand
• A meaningful role driving digital transformation and business growth
• Exposure to cross-functional and end-to-end business processes
• Collaborative, purpose-driven work environment
• Learning and development opportunities within a global organization
• Competitive compensation and comprehensive benefits
• A culture that values malasakit, innovation, and continuous improvement

This role is part of the IT Commerce Team in FrieslandCampina Philippines (AMC), which focuses on enabling commercial growth through digital solutions, systems, and data-driven insights. The team works closely with Sales, Sales Operations, and distributor partners to strengthen execution in the General Trade channel.Within this team, you will play a key role in driving distributor systems excellence, improving end-to-end processes, and ensuring that digital capabilities are effectively deployed and adopted across the distributor network. The team operates at the intersection of business and technology, with a strong focus on delivering practical, scalable solutions that enhance productivity, compliance, and overall sales performance.

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