Business Development Manager

Responsibilities

• Manage the day-to-day operations of the team to generate sales revenue through new business acquisition and account retention.
• Ensure strict adherence to established processes for securing and closing corporate accounts.
• Review and approve proposals within approved actuarial rates; escalate recommendations on pricing, benefits packages, or renewal strategies to the immediate superior as needed.
• Plan, monitor, and oversee the implementation of strategic acquisition and retention programs for corporate clients.
• Review, endorse, and escalate account-related concerns to appropriate stakeholders when necessary.
• Ensure completeness of all submitted documentation for newly closed accounts before endorsement to Actuarial, QRFT, Underwriting, and Account Management Support teams.
• Monitor team performance in achieving sales targets, KRAs, and KPIs, ensuring compliance with company policies and deliverables.
• Conduct regular coaching, mentoring, and performance reviews to address competency gaps and improve team capabilities.
• Collaborate with the Account Management Support Team and other department heads to resolve operational issues.
• Approve or endorse applications for leaves, overtime, cash-related transactions, business correspondences, and reimbursements of transportation expenses.
• Review and endorse the status of closed accounts through the C4C system.
  
  

• Strong leadership and people management skills with the ability to coach and develop a sales team.
• Excellent communication, negotiation, and presentation skills.
• Analytical and strategic thinker with strong problem-solving abilities.
• Proficiency in MS Office applications and CRM systems (e.g., Salesforce, C4C).
• Knowledge of insurance, healthcare, or financial services industry is a plus.