Business Development Executive

We are seeking an experienced and strategic Enterprise Account Executive / Business Development Executive to lead our sales expansion and account growth across the Philippines. Serving as the primary "conductor" of the sales process, you will own the end-to-end customer lifecycle from leading consultative discovery and orchestrating cross-functional pitch teams to closing complex deals and driving long-term account retention.

In this role, you won't be focused on high-volume cold outreach; instead, you will leverage warm, high-quality referrals from local strategic partners and industry events (e.g., IBPAP) to build meaningful, value-driven relationships with C-level executives in hospitality, telecom, BPO, and financial services.

Key Responsibilities

• Full-Cycle Sales Execution: Lead end-to-end enterprise deal cycles, including discovery, custom solution demonstrations (with Pre-sales), commercial negotiations, and contract execution.
• Account Retention & Expansion: Act as the account owner for existing enterprise clients, monitoring software utilization, professional services engagement, and driving account renewal and expansion (targeting 90%+ retention).
• Cross-Functional Leadership: Orchestrate internal support teams including Pre-sales Engineers, Technical Account Managers, Customer Success Managers, and Delivery teams to deliver compelling, tailored solutions.
• Warm Pipeline Development: Qualify and nurture warm-to-hot leads provided by local referral partners, industry webinars, and major local conferences.
• Client Relationship Management: Build and maintain strong, consultative relationships with key decision-makers through regular face-to-face engagements (1–2 days per week on-site in Metro Manila).
  
  

• Experience: 3+ years of successful enterprise B2B sales or account management experience, preferably within SaaS, Conversational AI, or CX (Customer Experience) software.
• Strategic Mindset: Proven track record of managing complex, consultative sales cycles with a focus on deal quality over lead volume.
• Industry Knowledge: Deep understanding of the Philippines enterprise market, particularly within BPOs, Hospitality, Telecoms, or Financial Services.
• Account Owner Capability: Ability to run retention strategies by tracking software consumption, technical support health, and customer satisfaction metrics
• Sales Tech Stack: Familiarity with modern sales tools such as Salesforce, Gong, Hubspot, and LinkedIn Sales Navigator.
• Work Arrangement: Willingness to work in a hybrid setup in Manila, including 1–2 days on-site with major clients.