Business Analytics Manager

Role Purpose

This role is critical to helping develop a strong learning culture by being responsible for analysing the impact of global and regional learning activities at IHG to provide data-driven insights to demonstrate the impact of the offer and inform how we target our resources and invest where it makes the biggest difference.

Key Accountabilities

• Collect, interpret, and analyze complex datasets to uncover trends, risks, and opportunities that inform strategic decisions
• Present insights to stakeholders using visualization tools and storytelling techniques to drive alignment and action
• Lead the development of dashboards, reports and visualizations using tools like PowerPoint and Tableau
• Ensure the accuracy, integrity and consistency of the data used for decision making; collaborate with the GCP data strategy team
• Provide input to the selection, implementation and maintenance of learning technology
• Carry out user acceptance testing and advise on suitability of learning technology and tools
• Partner with IHG University and leanring stakeholders to translate business requirements, set up data quality monitoring and ensuring data accuracy
• Foster collaboration with other departments to understand their needs and ensure that data initiatives are relevant and impactful
• Support building and maintaining learning models to support forecasting, scenario planning, and strategic initiatives
• Provide ad hoc guidance and education to global training teams on how to use and interpret metrics, creating well informed advocates for learning measurement
  
  

• Bachelors in a relevant field of work in business, economics or statistics or an equivalent combination of education and work related experience.
  
  

• 5 years progressive work-related experience in analytics, project management, database design & administration, Experience with data mining and analysis
• Significant work-related experience in gathering, tracking, manipulating and analyzing data, Demonstrated experience in the use of learning analytics to drive strategic insight and support effective decision making
• Experience of presenting data and insight to influence stakeholders
• Experience of building data and measurement frameworks
• Experience of partnering with stakeholders to gather data and insight.
• Experience of working in a global team and building strong trusting relationships with stakeholders
  
  

• Proficiency in SQL and data manipulation techniques
• Proficiency in Excel
• Experience with data visualization tools
• Effective verbal and written communication and storytelling skills
• Strong analytical thinking, problem-solving skills and attention to detail
• Strong business acumen and critical thinking abilities