Assistant Manager Front Office Support

About Us

At ANZ, were shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About The Role

As an Assistant Manager, Front Office Support, you will be responsible for supporting the growing Global Markets business and providing assistance to ANZ’s Balance Sheet teams both in Hong Kong and globally.

The ANZ Markets business has Balance Sheet teams across multiple jurisdictions and entities worldwide. Funding Support, as part of the wider Front Office Support team, is responsible for assisting the business with cashflow forecasting requirements in multiple currencies to ensure sufficient liquidity is available to process customer and bank payments.

Based in Manila, this role will primarily support ANZ’s Hong Kong Markets business. It is part of the broader Front Office & Client Support group, which has a presence across several global locations and provides support across various branches and currencies.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Solaris One Building, 130 Dela Rosa St. Legaspi Village, Makati City

Role Type: Permanent, full-time

What will your day look like?

• Support the growing Markets business and its Balance Sheet team in Hong Kong, while also providing additional support to the global Front Office Support team.
• Oversee Front Office and Balance Sheet queries on cash and liquidity projections across multiple currencies, with a primary focus on CNY and HKD.
• Manage and triage events and issues as they arise, while proactively identifying potential problems and proposing solutions for the business.
• Ensure that all services delivered comply with ANZ Group governance requirements, policies, processes, and standards, as well as all legal and regulatory obligations.
• Contribute to fostering a strong collaborative culture and positive team dynamics consistent with the Bank’ values
  
  
  

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Proven experience or knowledge of the RTGS/CMU and FPS systems in Hong Kong would be advantageous but not essential.
• Experience in funding and cash flow forecasting is also beneficial.
• Understanding of Markets Middle Office processes and exposure to Front Office trading platforms such as TLM, Murex 2, and Murex 3 is an advantage.
• Working knowledge of key asset classes, including Foreign Exchange, Rates, and Credit.
• Strong work ethic, supported by prior experience within a financial institution. Demonstrated ability to proactively engage with business stakeholders while maintaining excellent customer service and robust internal controls.
• Excellent punctuality and strong time management skills, with the ability to manage competing priorities and deliver tasks efficiently.
• Proficiency in Cantonese or Mandarin is advantageous.
  
  
  

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manilla play a critical role in executing our strategy and deliver what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. Were proud of the inclusive culture were renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can make work, work for them.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 109976.

Your Career at ANZ

Our purpose is to shape a world where people and communities thrive. Thats why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. ANZ is committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things in the future.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Job Posting End Date

27/03/2026 , 11.59pm, (Melbourne Australia)

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