Assistant Guest Services

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

The Assistant, Office Support provides support by performing routine tasks within the team. While receiving guidance from senior roles, the Assistant performs essential administrative tasks, such as office systems maintenance and document management, that support the team in analysing information and contribute to decision-making processes.

The Roles And Responsibilities Of This Job Include

• Assists in the Office Support team with administrative tasks, such as document preparation, filing, copying, and shredding to ensure smooth operation of office processes and procedures
• Maintains office supplies and equipment, making requests for new supplies as needed, to ensure team members have the resources they need to perform their jobs efficiently
• Assists in the preparation and distribution of office-related communications, such as memos, notices, and newsletters, to support the team in managing office operations or handling typical office queries
• Assists routine enquiries, such as guiding visitors and answering phone calls, to ensure effective communication within and outside the organisation
• Maintains a clean and organised work environment, contributing to health and safety compliance and promoting productivity
• Maintains a high level of accuracy and attention to detail in all tasks, ensuring quality and reliability in the work performed.
• Roles at this level have no supervisory responsibilities
• Completion of some formal training or equivalent experience in relevant field
• Works under close supervision and follow established procedures and guidelines
• Strong attention to detail and organisational skills, with the ability to maintain accurate records and perform tasks efficiently
• Proficiency in basic computer skills, including data entry
• Good communication and interpersonal skills, with the ability to collaborate with team members to achieve common goals
  
  

This role reports to

Global Operations Services Manager

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

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