Application Product Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

As an Application Product Analyst, you will play a key role in the configuration and ongoing support of insurance risk products on our core policy management platforms, with a strong focus on learning and working with eGlobal and Evolution.

You will learn and manage how product and policy data is represented in these systems and how it relates to the insurance products we sell. You will configure risk products (including master data and document templates), ensure data integrity across applications, and help ensure business and customer outcomes are achieved.

You will collaborate closely with cross‑functional teams (Product, Technology, Operations, Finance, and Reporting) to deliver changes, resolve issues, and provide technical guidance throughout the project lifecycle.

Application & Product Configuration

• Configure and maintain insurance products and risk structures in eGlobal and Evolution, including risk codes, products, eLink, Webforms and related mappings/setup.
• Make changes/additions to master data within the applications (e.g. reference data, rating parameters, document templates) and perform configuration changes as required.
• Configure, maintain and test Oracle BI Publisher / Oracle Analytics Cloud (OAC) templates and other document templates used for quotes, policies and endorsements (desirable but not critical).
• Learn and document how insurance products, pricing and coverage structures are represented within the policy management systems and how they interact with other applications in the insurance ecosystem.
  
  

Data, Integrations & Quality

• Conduct data analysis and field‑mapping exercises and create/maintain data mapping and layout artefacts between eGlobal, Evolution and associated systems.
• Build and update mapping files and configuration tables to support product and process changes.
• Complete data integrity tasks and verify connectivity between associated applications to ensure accurate and consistent data flows across systems.
• Identify and document platform defects, data issues and root causes, and follow through to resolution with relevant teams.
  
  

Change Delivery & Testing

• Liaise with business stakeholders, developers and other technical teams to gather, analyse and document end‑user requirements and translate them into application and product configuration changes.
• Prepare, review and complete testing documentation (particularly test scripts) in line with company best‑practice testing processes.
• Execute or support system, integration and user acceptance testing; log and track defects to closure.
• Participate in deployment activities when products are enhanced or added, including smoke testing, regression testing and checks on downstream impacts (Finance, Reporting, Operations).
  
  

Support & Stakeholder Collaboration

• Analyse and document issues/bugs, propose solutions where possible and collaborate with Product, Technology and Operations to implement fixes or workarounds.
• Collaborate with supporting teams to assist in set‑up of any necessary records and procedures (Finance / Sub‑Agent / Reporting / Operations).
• Participate in projects and virtual teams across the APAC region, sharing knowledge and supporting consistent configuration approaches.
  
  

Continuous Improvement & Governance

• Contribute to continuous improvement of policy management systems, configuration standards, documentation and team processes.
• Help identify and reduce technical debt in configuration, integrations and data.
• Comply with APAC and Global PMO processes and security standards as directed.
  
  

Skills And Experience That Will Lead To Success

Knowledge

• Exposure to or interest in the insurance industry (commercial, specialty or retail lines); experience is desirable but not critical.
• Understanding of how policy administration / policy management systems fit within a broader insurance ecosystem (underwriting, claims, finance, reporting).
• Experience of working on risk and risk‑related problems with different client segments (desirable but not critical).
  
  

Skills

• Strong analytical skills and excellent abstract problem‑solving; able to understand complex product and data structures and how they are implemented in applications.
• Strong documentation skills and attention to detail, particularly for data mappings, configuration documentation and test scripts.
• Strong communication skills (written and verbal) and the ability to explain technical/system concepts to non‑technical stakeholders.
• Strong project analysis and planning skills; able to manage and prioritise multiple tasks and deliverables.
• Good understanding of the need for a good user experience alongside business and regulatory requirements.
• Understanding of testing protocols and business needs analysis.
• Excellent team player who collaborates effectively across business, technology and operations teams.
• Able to work autonomously, take ownership of tasks and follow through to completion.
• Innovative thinker with a continuous‑improvement mindset and willingness to challenge the status quo constructively.
• Demonstrated empathy and customer‑focused mindset when dealing with stakeholders and users.
  
  

Experience And Tools

• Business Intelligence Publisher (BI Publisher) / Oracle Analytics Cloud (OAC) (desirable but not critical)
• Oracle SQL/PLSQL (desirable but not critical)
• Microsoft Office Tools
• Prior hands-on experience with policy administration / policy management systems (e.g. eGlobal, Evolution or similar) is an advantage, but a strong aptitude and willingness to learn these systems is essential.
  
  

Learning and Development

• Structured onboarding to eGlobal and Evolution policy management systems, including configuration standards, data model and integration points.
• Training on our insurance product portfolio and how products, coverages and pricing are represented in the policy systems.
• Ongoing mentoring and access to subject matter experts in Product, Technology and Operations.
• Opportunities to participate in APAC‑wide initiatives and cross‑functional projects to broaden system and product knowledge.
  
  

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

2572300

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