Job Description

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

Analyst, HRIS Time Management

Position Summary

The HRIS Time Management Analyst will work as part of the Global HRIS team, reporting to the Manager, HRIS Data Management. They will support on our Time and Absence Management Systems and collaborate with their HR Operations colleagues within the HR Operations Delivery and HR Aligned on new projects and processes to deliver continuous improvement in client experience for partners, employees and the business. They will collaborate with our external and internal Technology providers to develop, implement and maintain innovative solutions to support and drive a high performance culture.

This role combines vendor management skills, process excellence, and system development knowledge to ensure delivery of an exceptional end user experience in support of our business objectives.

Duties and Accountabilities

Act as subject matter expert for system and interfaces development, configuration, and maintenance

Support Absence and Time management processes in all appropriate locations, including:

  • Process map documentation,
  • Workflow role & responsibility definition,
  • Super-user training,
  • Escalation point for issues, break-fixes, and enhancements
  • Recurrent Data quality, Interface processing and time processing at Payroll period-end
  • Recommendations for process standards and improvements
  • Support the enhancement of processes and client experience
  • In partnership with our external Vendors, maintain and communicate the improvement roadmap In partnership with our external Vendors, maintain and communicate the improvement roadmap
  • Provide project support on new system enhancements, exploring and testing new functionality
  • Manage and facilitate the testing, training, planning, and analysis of our system upgrades and enhancements
  • Lead the discovery phases of new projects
  • Document new business, system requirements, as is process map, and to be state
  • Work collaboratively with the wider HR Operations teams to drive resolution of critical systems issues, escalating to IT or External providers for expedited resolution as required

Qualifications

  • Expert-level knowledge and experience with absence and time management systems in Workday

Strong Knowledge And Understanding Of The Following

  • Process improvement, Performance analysis, Standards definition & governance, Requirements gathering, System testing, Documentation management
  • Client service focus
  • Experience in working internationally and cross culturally
  • Credible professional presence and driven by professional growth
  • Intellectual curiosity & creative thinking
  • Fluency in English

Essential Job Requirements

  • Excellent in priority management and able to handle multiple priorities under tight schedule
  • Can quickly identify the key problems in complex situation, and propose feasible solutions
  • Demonstrate key capabilities in project planning and management and deliver results
  • Independent, resourceful, well-organized, self-motivated and adaptable
  • Good work ethics, and high level of professional commitment
  • High level of Integrity and trustworthiness
  • Exhibit good communication and teamwork
  • Attention to detail.

Other

  • This is an Exempt role based in Manila
  • This role reports to Manager, HRIS Data Management

This role reports to

Manager, HRIS Data Management

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Makati National Capital Region
Company Website: http://www.whitecase.com Job Function: Human Resources (HR)
Company Industry/
Sector:
Law Practice

What We Offer


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