Admin Support Officer ECH0005

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!

Are you ready to be part of a professional community thats powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!

Role: Admin Support Officer

Location: Hybrid (3x a week onsite)

About Us

At hammerjack, were not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact

Over the years, weve built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

Duties And Responsibilities

• Process Purchase Orders (POs) accurately and in a timely manner for recurring and one-off client purchases.
• Monitor recurring purchase schedules to ensure continuity of supply and minimise service disruptions.
• Liaise with suppliers regarding quotes, pricing, order confirmations, delivery timeframes and invoice queries.
• Maintain accurate records of all PO activity within the finance or procurement system (D365)
• Conduct quality checks to ensure correct coding, GST treatment, contract alignment, and approval workflow compliance.
• Track PO status through to fulfilment, escalating delays or discrepancies as required and escalating internally with Care Partners, or liaising directly with Clients.
• Prepare routine reports on purchasing activity, recurring order cycles, outstanding POs, and process efficiency.
• Provide general administrative support including document management, filing, and responding to internal queries.
• Contribute to continuous improvement by identifying and recommending enhancements to purchasing and administrative processes.
• Other administrative tasks as required, supporting the Care Partner team to fulfil clients needs, and other service delivery teams with administrative responsibilities, involving coordination of activities and client liaison.
  
  

• 2+ years relevant experience with admin support
• High Attention to detail – ensuring accurate processing
• Knowledgeable with MS Dynamics 365
• Strong organizational skills and ability to manage volume and repetitive work
• Proactive communication and good stakeholder engagement
• Customer and stakeholder service focus – willingness to support staff, resolve queries and maintain strong relationships
• Problem solving and process improvement mindset – identifying pain points and inefficient workflows and contributing to process optimization
• Ability to work independently
  
  

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team thats dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.