Account Manager Inks Polymer Dry Mortars

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with an Industrial Mineral Company in their search for an Account Manager based in Makati City.

Salary Range: ₱75,000 Max

Work Setup: Onsite

Shift Schedule: Day Shift

Location: Makati City

The role

This position manages at least 30 customers and/or Sales Revenue of at least USD1.5M/ year,

including Statistical Sales Revenue of indent orders and is responsible for the Achievement of

Sales Plan/Targets within the assigned territory and agreed timeline.

Your Responsibilities

Market & Account Development

• Executes development programs/ target as assigned by the Market Manager; mainly on new
  
  

products from existing Principals and customers within the assigned territory and agreed

timeline

• Develops new customers for existing product lines within the assigned territory
• Gathers information on competitors activities, customers business outlook, and market
  
  

trends within assigned territory. Communicates to relevant Market Manager

• Executes the defined sales strategy
• Conducts market survey for the assigned customers
• Gathers information on competitor’s activities, customer’s outlook, plans
  
  

Sales

• Acts Primary interface with customers and establishes/nurtures good business relationship
• Represents the company in good stead reflecting observance and practice of the client companies corporate values
• Establishes extensive customer orientation, aligning business development strategies with
  
  

customer’s future directions1

• Negotiates with assigned customers for sales of OMCI product line
• Monitors achievement of sales and development targets for assigned customers and proactively addresses the gaps against targets
• Identifies technical concerns of customers, evaluates and recommends course of action to
  
  

supervisor

• Ensures on-time & accurate rolling sales forecast as required under the S&OP Process
  
  

Principal Management

• Assists in Principal-customer calls in coordination with Market Manager
• Takes charge during principal visits by planning the itineraries in advance, preparing background reports for principals, and finalizing visit reports promptly
• Defines the support needed for assigned customers to generate sales
• Attends technical training & trade shows as needed
  
  

Credit Management

• Recommends credit limit and payment terms for customers after careful assessment of customer business condition
• Ensures timely collection of accounts receivables, minimizing risks for the company in coordination with Finance and Customers Service Represenative
  
  

Customer Complaints Management

• Handles and resolves customer complaints up to resolution in a tactful and professional
  
  

manner to ensure customer satisfaction consistent with company’s guidelines

• Coordinates investigation with Sales, Logistics/Warehouse/ Supplier (for indent orders)
• Communicates with customers updates on complaints according to company Customer
  
  

Complaint Process

Reports and Documentation

• Prepares customer visit reports, reports to principals, and trip reports using company CRM
  
  

tool

• Prepares weekly & periodical highlights/lowlights
• Prepares monthly rolling forecasts, sales, development/status reports and annual Sales
  
  

Plan for the assigned customers and products

• May travel outside Luzon as required by the job
  
  

What Were Looking For

• Degree in business or the following: Chemical Engineering. Chemistry or Civil Engineering, Science /Engineering related degree
• At least 3 - 5 years Sales experience in an Industrial business environment (B2B)
• Preferably with network and exposure in road project , foundation building, etc. (Polymer, Asphalt, Concrete)
• Competent, driven, self-motivated, analytical and has desire for excellence
• With excellent command of English Language
• Computer literate - MS Office/ Lotus Notes/ SAP
• Working knowledge of mineral industry and has a good grasp of the Market Cover
• Has basic Business Analysis and Acumen
• Has Influencing/negotiating skills
• Has Business Presentation Skills
• Has Customer Management skills
  

Ready to take the next step in your career? Submit your application now!

• We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your applications status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.

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