Account Broker

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

Client & Account Management Support

• Act as a day‑to‑day contact for HR/Benefits teams of assigned corporate clients, under the guidance of the Account Manager/Client Director.
• Gather and validate employee census, plan design, and utilization data needed for renewals, marketing, and program changes.
• Assist in preparing renewal strategies, benefit design options, and pricing scenarios for:
• HMO / medical plans
• Group life & accident
• Wellness, APE/APE+ programs, and other health‑related solutions.
• Participate in client meetings, presentations, and negotiations (onsite/virtual), taking notes and tracking action items.
• Coordinate implementation of approved changes (plan revisions, provider changes, card issuance, APE campaigns, etc.).
  

Policy / Program Administration

• Coordinate with HMO/insurer/clinic partners and internal operations for:
• Enrollment and eligibility (additions/deletions, qualified dependents, retirees).
• Card / e‑card and provider list distribution.
• Billing and reconciliation (premium statements vs. census; resolution of discrepancies).
• Track and follow through on service issues:
• Denied claims, LOA/GL issues, APE scheduling, provider access, network questions.
• Maintain updated client files, policy documents, contracts, endorsements, and correspondence in the designated systems.
  

Claims, Utilization & Analytics Support

• Coordinate claims and utilization data requests with providers and the Analytics team.
• Support preparation of experience reviews and health analytics:
• Loss ratio summaries
• Top diagnoses / cost drivers
• OP vs IP mix, employee vs dependent usage
• APE utilization, wellness participation.
• Assist in turning analytics into actionable talking points for clients (e.g., plan design options, wellness initiatives, cost‑containment levers).
  

Compliance, Governance & Quality

• Ensure all activities comply with:
• Insurance Commission and Philippine regulatory requirements.
• Data Privacy Act of 2012 and internal data‑privacy protocols.
• Company standards for documentation, approvals, and audit trails.
  

Internal Collaboration & Continuous Improvement

• Work closely with:
• Account Management for strategy and client communication.
• Analytics for pricing inputs and health insights.
• Operations and Claims for enrollment, billing, and escalations.
• Finance for premium tracking and collections support.
  

How This Opportunity Is Different

We are looking for a dedicated individual to join us as an Account Broker at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies.

This role is primarily responsible for cultivating relationships with clients through day-to-day account management of a book of business or client accounts. Responsible in solidifying relationships to secure existing business with identified clients and, where applicable, growing the business through the sale of additional products and/or solutions aligned to client needs.

This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.

Skills And Experience That Will Lead To Success

• Candidates with a Bachelors degree or equivalent experience (graduate of any 4 – year course)
• Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Ability to work with all levels including senior partners.
• Able to develop simple solutions to complex problems
• Results driven and take accountability for results.
• Highly analytical and diligent
• Curious and willing to learn
• Interested in the insurance market
• Personable and able to build and maintain relationships with internal and external stakeholders
• Proactive and a self-starter
• Able to act with conviction and be a people-influencer
• Able to communicate clearly, both verbally and in writing
• Highly proficient in MS Word, Excel, and PowerPoint
  
  

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

2578120

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