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Customer Service Assistant

Talentmate

Philippines

26th November 2025

2511-18746-10

Job Description

Prepares clinic facilities and equipment before operations.
Resolves operational issues promptly with concerned units.
Monitors patient flow and recommends process improvements.
Coordinates rush and endorsed patients for timely processing.
Analyzes and reports patient survey results to management.
Acts as triage officer and escalates concerns when needed.
Ensures all endorsed patients are tracked and received.
Handles patient inquiries and concerns, coordinating resolutions.

Qualifications

Any 4 or 2 years related degree course
With at least 1 year background in Customer Service in any industry
Good interpersonal skills, problem solving skills and resolving conflict
Self starter, multi-tasking and can work under pressure and tight schedule
Quality focus and analyzing information
Very good communication skills and documentation

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	Philippines	City:	Makati National Capital Region
Company Website:	https://myhalcyonmarine.com/	Job Function:	Customer Service
Company Industry/ Sector:	Hospitals and Health Care

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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