Business Intelligence Analyst

Key Accountabilities

• Build and maintain dashboards and recurring reports under the guidance of more senior team members
• Conduct data validation and help ensure metrics are consistently calculated and aligned with BI standards
• Assist with ad hoc analysis by pulling relevant data and assembling performance trends or comparisons
• Apply basic visual design principles and use pre-defined templates to support dashboard usability and clarity
• Support automation efforts by populating PowerPoint decks, refreshing templates, or using simple scripts where applicable
• Flag data quality issues, inconsistent logic, or usability gaps to more senior BI team members
• Develop foundational business knowledge and begin learning how different users interpret and act on data
• Collaborate with BI peers and data teams to clarify task requirements and understand dependencies
• Flags data quality and usability issues to senior team members.
• Supports automation and template refreshes.
• Participates in team learning and documentation.
  
  

Key Interfaces

Internal Key Relationships

• Consultants, Managers, peer Specialists, Analysts, and functional business partners
  
  

External Key Relationships

• None typically, but may support vendor-led enhancements or platform testing
  
  

Required Education, Experience, Technical Skills And Knowledge

Education

Bachelor’s in Data Science, Computer Science, Information Systems, Statistics, Mathematics, or a related technical field, or an equivalent combination of education and work-related experience. Business degrees acceptable with strong technical coursework or certification.

Experience

0–1 year; open to fresh graduates or interns with relevant coursework.

Technical Skills and Knowledge

• Basic proficiency in Tableau (or other BI platforms), including dashboard creation, formatting, and filters
• Foundational SQL knowledge for running queries and checking data accuracy (training expected on the job)
• Exposure to semantic layer concepts such as data fields, joins, and hierarchies (awareness-level understanding)
• Interest in automation and willingness to learn tools like Python for repetitive reporting tasks (optional but encouraged)
• Developing understanding of business metrics, reporting standards, and performance frameworks
• Strong attention to detail, curiosity about data, and eagerness to learn both technical and business-side BI skills
• Exposure to SQL, Tableau, Power BI, or Python is preferred. Role focuses on foundational BI skills and supporting delivery.
  
  

Key Metrics

• Task completion and QA accuracy
• Automation support and refresh efficiency
• Stakeholder feedback on usability
• Learning and development progress
  
  

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Dont quite meet every single requirement, but still believe youd be a great fit for the job? Well never know unless you hit the Apply button. Start your journey with us today.

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