Technical Business Analyst

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Your Team

We are looking for a Mid-Level Avaloq Technical Business Analyst to join our Banking Platform / Product Maintenance organization. 

In this role, you will act as the bridge between business requirements and technical implementation within the Avaloq Core Banking Platform. You will work closely with clients, Product Owners, Software Engineers, Application Maintenance teams and other technology stakeholders to analyse requirements, investigate production issues, assess impacts and translate business needs into sustainable technical solutions. 

The ideal candidate combines a good understanding of banking processes with hands-on Avaloq/Oracle technical knowledge and strong analytical and problem-solving capabilities within cloud platforms  

Your key tasks

• Analyse business and technical requirements and translate them into clear functional and technical specifications. 
• Develop a strong understanding of the Avaloq Core Banking Platform, Data Warehouse, Community APIs, RESTful APIs, interfaces, integration components and relevant banking processes. 
• Perform impact analysis, troubleshooting and root cause analysis for incidents, problems and change requests using Avaloq tools, logs, configuration, Oracle SQL/PLSQL and application data. 
• Support the design, implementation and enhancement of APIs, interfaces, data flows, Data Warehouse solutions and other Platform & Integration components. 
• Work closely with Software Engineers, Product Owners, Platform Engineering, Integration, Application Maintenance and Release Management teams throughout the SDLC. 
• Prepare functional and technical documentation, test scenarios and support functional, integration and regression testing. 
• Support complex production issues, releases and post-production validation, ensuring solutions meet business, technical and Avaloq standards. 
• Drive continuous improvement by reducing recurring issues, improving integration and operational efficiency, and maintaining appropriate documentation, traceability and knowledge sharing. 

• Bachelor’s degree in computer science, IT, Engineering, Banking/Finance or a related field, or equivalent experience. 
• 3–5 years of relevant experience in technical business analysis, software development or application maintenance within financial services. 
• Hands-on experience with the Avaloq Core Banking Platform and good knowledge of relevant banking domains. 
• Good working knowledge of Oracle SQL / PL/SQL for data analysis, troubleshooting and root cause investigation. 
• Experience analysing business requirements, incidents, problems, defects and change requests, and translating them into functional and technical specifications. 
• Good understanding of SDLC, Agile/Scrum and ITIL processes. 
• Practical experience with tools such as Git, Bitbucket, Jenkins, Gradle, Artifactory 
• Working knowledge of Java, APIs, interfaces and system integrations. 
• Good understanding of audit, security, risk, compliance, change control and release governance within regulated banking environments. 
• Strong analytical, problem-solving, communication and stakeholder-management skills, with the ability to work independently and collaboratively across business and technical teams. 

It would be a real bonus if you have 

• ACCP Certification 
• Experienced in any other Core Banking Technologies 
• Cloud technologies such as OCI, AWS 
• Unix Shell Scripting 

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.  

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