Associate Total Rewards Specialist

Job Overview:

The ideal candidate will manage administrative processes related to health and welfare benefits, as well as being responsible for supporting your business partners with processes such as benefits open enrollment, new hire onboarding, life events, terminations and leave administration.

Responsibilities

Key Tasks and Responsibilities:

Health & Welfare Benefits

• Adhere to process timing and steps according to processing log and guides to consistently deliver a positive employee experience
• Demonstrate accountability by taking ownership of work from start to finish, including resolving issues or escalating appropriately
• Explains health and benefits plan features/options to employees as required, including plan provisions and related policies
• Prepares and/or coordinates employee communications related to health and benefits plans/programs
• Assists in responding to benefits inquiries as well as providing help for employees in resolving benefits issues
• Participates in annual health fairs and screenings, benefit workshops and presentations
• Provide support to employees in various HR related topics such as benefits and leave administration
• Researches, analyzes, and evaluates benefit plan data issues including internal HRIS, internal payroll, carrier and 3rd party systems
• Maintains vendor contact to investigate discrepancies and provide information in non-routine situations
• Ensures compliance through audits of benefits plans including enrollments, terminations, and changes
• Performs monthly billing process for benefit plans to be reported to accounts payable and finance
• Reviews bills for accuracy and compile reports
• Maintain employee files and records
• Audits own process for accuracy
• Other miscellaneous duties as assigned

Qualifications

Essential Qualifications and Education:

• Bachelor’s degree or work equivalent.
• 0 to 2 years of experience management benefits.
• Strong Microsoft Word and Excel skills (v-lookup and pivot tables) preferred.
• Building knowledge of employment law and benefits compliance, such as FMLA, ADA, ACA, HIPAA, COBRA and ERISA.
• Ability to maintain a high level of confidentiality, strong organizational and time management skills, excellent judgment, professionalism, project management, flexibility, and communication skills are essential.
• Expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.
• Excellent written, verbal, interpersonal, communication, organizational and customer service skills.
• Ability to interface with all levels within the organization.

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