SGV - ServiceNow Developer - Senior Associate

SGV is the largest professional services firm in the Philippines. In everything we do, we nurture leaders and enable businesses for a better Philippines. This Purpose is our aspirational reason for being that ignites positive change and inclusive growth.

Our multidisciplinary teams work across a full spectrum of services in assurance, tax, strategy and transactions, and consulting. Enabled by data, AI and advanced technology, we help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

At SGV, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Technology Consulting – Tech Strat & Transformation

Our Tech Strat & Transformation services focus on guiding organizations through the complexities of technology-driven change. We partner with clients to develop comprehensive technology strategies, assess their current capabilities, and create transformation roadmaps that align with business objectives. By leveraging industry insights and best practices, we help businesses optimize their technology investments and enhance operational performance. Our tailored solutions empower organizations to navigate digital disruption and achieve lasting success in an increasingly competitive landscape.

The ServiceNow Developer will design, develop, and deliver scalable IRM/GRC solutions across Risk, Policy & Compliance, Audit, Third-Party Risk, and Continuity Management, demonstrates strong problem-solving, technical judgment, and attention to platform stability and maintainability, while collaborating effectively in Agile/Scrum environments and translating business, risk, and governance requirements into reliable solutions.

Your key responsibilities

1. Design, configure, and customize ServiceNow applications such as:
   • Risk Management
   • Policy & Compliance
   • Audit Management
   • Third‑Party Risk Management
   • Continuity Management
   • Build and enhance:
   • Workflows, Flow Designer flows
   • Business rules, UI policies/actions
   • Integrations and data imports
2. Custom tables, forms, and views
3. Develop and maintain integrations using REST/SOAP, MID Server, IntegrationHub.
4. Apply best practices for IRM data model, GRC architecture, and platform performance.
5. Troubleshoot issues, optimize configurations, and ensure platform stability.

Skills and attributes for success

What we look for:

• 5+ years hands-on experience as a ServiceNow Developer.
• 3+ years specialized experience in ServiceNow IRM / GRC modules.
• Strong expertise in:
• JavaScript (server-side and client-side)
• Flow Designer / Workflow Engine
• ServiceNow Studio & Source Control
• Data imports, integrations (REST, SOAP, JSON)
• Experience in Agile/Scrum delivery environments.
• Proven ability to design scalable and maintainable IRM solutions.

Ideally, you’ll also:

• ServiceNow Certifications:
• CSA (Certified System Administrator)
• CAD (Certified Application Developer)
• CIS‑IRM / CIS‑GRC
• Experience with risk frameworks (ISO 31000, NIST, SOC2, etc.)
• Background in security, audit, compliance, or enterprise risk functions.

What we offer

At SGV, you can shape your future with confidence. We are committed to: 

• Developing an extraordinary you – Gain access to world-class training, coaching, and hands-on experience that will build your skills, sharpen your expertise, and prepare you for leadership opportunities.
• Empowering an extraordinary you – Thrive in a flexible and supportive work environment that prioritizes wellbeing, embraces our values, and helps you achieve both professional success and personal fulfillment.
• Fueling an extraordinary you – Be part of an inclusive, diverse culture where collaboration and innovation drive impactful work, and where you’re inspired and challenged by teams who bring out your best.

SyCip, Gorres, Velayo & Co. (“SGV”) is a general professional partnership duly organized and existing under Philippine laws. SGV is also a member firm of the global network of Ernst & Young (“EY”) firms, each of which is a separate and distinct legal entity. Please note that your application will be received and processed by SGV with understanding that you are applying with SGV. As part of the process through this Career Site, you may receive an automated e-mail notification from an EY email address. 

We will process your Personal Data in accordance with the Data Privacy Act of 2012 and its implementing rules and regulations. You may access SGV’s Comprehensive Data Policy at https://www.sgv.ph/dpa for all Personal Data we may collect or receive from you. 

SGV | Building a better working world. 

SGV & Co. is a member firm of Ernst & Young Global Limited. EY refers to the global organization, and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.  

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Fueled by sector insights, a globally connected, multidisciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit sgv.ph. 

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