Receptionist
Talentmate
Philippines
8th September 2026
2609-61980-3
Job Description
The Reception team serves as the first point of contact for customers and visitors, ensuring a warm, professional, and welcoming experience. Responsible for handling in-person inquiries, the role focuses on resolving concerns efficiently, providing accurate information, and directing issues to the appropriate departments when needed. Additionally, the team gathers on-site customer feedback to help enhance service quality and support continuous improvement across the organization.
Roles and Responsibilities:
- First point of contact for customers and visitors, ensuring a warm and welcoming experience
- Handling in-person inquiries efficiently
- Identifying and resolving customer issues promptly and effectively
- Gathering and reporting customer feedback to improve services and products
- Handle escalated issues and address challenges in the appropriate department
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Makati Metro Manila |
| Company Website: | https://www.esquire.com.ph | Job Function: | Administrative Support |
| Company Industry/ Sector: |
Financial Services | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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