Junior Payment Administrator

We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Payment Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Payment Admin Staff is a collections and payment operations role with AR exposure, not a full-cycle Accounts Receivable accounting role.

Responsibilities:

• Generation of reports and posting of payments in the system from various payment channels.

• Close coordination with the digital and institutional banks regarding payment disputes and other payment related concerns

• Organize work list to prioritize by outstanding receivables, risk levels, pay history and overall customer value

• Analyze accounts receivable information to determine priority.

• Reconcile transactions and accounts

• Resolve any dispute cases to a mutual satisfactory end between customer and the company

• Monitoring of collection status and regularly obtaining and updating the information related to the collection

• Responsible for overdue account management and overdue collection thru telephone calls and emails

• Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support and other account adjustments as deemed necessary and appropriate

• Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers

• Follow up payment of past due invoices and obtain details of payments from customers

Requirements:

• Graduate of any Accounting / Business Admin course

• With minimum 2 years of experience in payment operations and collections where the focus is on monitoring incoming payments, resolving payment issues and coordinating with banks.

• Efficient with good skills on implementing standard procedures

• Can work on-site in Makati City, NCR