Job Description

Key Accountabilities

  • Analyzes campaign and audience performance data (e.g., targeting effectiveness, conversion, engagement, and channel performance) to generate actionable insights and recommendations for optimization.

  • Execute database marketing strategies across inbound, outbound, and paid media channels aligned with global and regional marketing goals. 

  • Support campaign planning, audience development, execution, tracking, and ad-hoc marketing requests to ensure timely delivery. 
  • Design, execute, and document test-and-learn initiatives and analyze results for future optimization.
  • Monitor automated triggers and evergreen campaigns and resolve defects. 
  • Perform data discovery and exploration to identify and correct data quality issues. 
  • Identify and implement process improvements in audience creation, campaign automation, and data-mining activities. 
  • Ensure global process compliance and adherence to legal and privacy requirements.  
  • Manage workload, maintain quality standards, and support campaign teams with segmentation and audience strategy guidance. 

     

Key Metrics

  • Flawless execution of campaigns and campaign automations. 
  • On-time delivery of audience creation, points postings, sweeps, batch registrations, and other campaign deliverables. 
  • Zero-error monitoring of automated and trigger-based list pulls. 
  • Production efficiency and campaign optimization improvements. 
  • Effective workload forecasting and response to escalations. 

     

Education

  • Bachelors or Masters degree in Marketing Sciences or a related discipline, or equivalent work experience. 

     

Experience

  • 2–5 years of experience with a strong emphasis on business and marketing analytics. 
  • Preferred experience in: 
    • CRM and campaign management
    • Direct and indirect marketing
    • Multi-channel marketing
    • Travel or hospitality industry marketing environments

 


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Makati Metro Manila
Company Website: http://www.ihgplc.com Job Function: Data Science & AI
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

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