Policy Specialist

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Position Title:  Policy Specialist

Job Summary:

Facilitate development, amendment and revocation of branch Policies and Procedures (P&P) ensuring that these P&Ps are compliant with regulations and internal control standards, relevant, operable, clear and consistent with related P&Ps.

Specific Duties & Responsibilities:

• Facilitate collaboration with BBS-BOSG-BBOD and other stakeholders relative to the documentation, amendment and revocation of branch P&P.
• Ensure that the P&P proposal is consistent with related policies and procedures, identifying and addressing any discrepancies to maintain uniformity and coherence in policy handling and implementation.
• Prepare drafts of the P&P proposal and coordinate the review process with all stakeholders and control units to ensure complete feedback and sign-off.
• Prepare and compile responses to comments/issues raised by stakeholders and control units and secure responses from the BU proponent.
• Mediate between business units with competing policy requirements, works to achieve resolution, and where necessary, discuss/escalate the issue to the Department Head.
• Ensure that final approval for P&Ps is secured from the relevant approving authority before dissemination to the branches and other impacted business units.
• Update the branch P&Ps impacted by the recent BSD circulars, announcements released.
• Prepare and maintain a comprehensive archive of all P&P-related documents, including drafts, approvals, and comments ensuring traceability and for ease of retrieval.
• Maintain and regularly update the Project Monitoring Tool (PMT) to track the progress, status, and timelines of all P&P projects and initiatives.
• Gain understanding of the features and functionalities of the bank’s system/applications, as well as its products and services, to ensure the P&P documentation aligns with system capabilities, product offerings, and operational constraints.
• Monitor and report project status and periodic updating progress regularly to Department Head, team members and client counterparts
• Perform other tasks and projects as directed by management.

Other Details:

Rank: Junior Officer

Unit: Branch Banking Sector / Branch Operations Support Group / Business System Division / Policy Development Department

Location: GT Tower, Ayala Avenue corner H.V. Dela Costa Street, Makati City