Store Manager (Retail) 16N25

As a Store Manager in the retail sector, you will be responsible for overseeing the daily operations of a retail store. You will ensure that the store runs smoothly and efficiently, providing excellent customer service while meeting sales goals. You will manage a team of sales associates, nurture a positive work environment, and work towards achieving the store’s profitability targets. A key part of your role will involve strategic planning, training, inventory management, sales analysis, and ensuring the store upholds high standards in merchandising and customer service. Furthermore, you will be involved in the recruitment, training, and development of staff, encouraging a culture of growth and achievement.

Responsibilities

• Oversee the daily retail store operations, ensuring efficiency and effectiveness.
• Drive sales effectively by implementing store merchandising and marketing strategies.
• Maintain high standards of customer service by setting service excellence benchmarks.
• Recruit, hire, motivate, and review performance of store staff and team members.
• Prepare detailed reports on sales, customer issues, and inventory management for review.
• Analyze and interpret key sales data to drive growth and meet sales goals.
• Ensure store compliance with health, safety, and legal regulations.
• Manage budgets efficiently to optimize profit and control costs in the store operations.
• Maintain optimal stock levels by coordinating with suppliers and managing inventory practices.
• Address customer inquiries and resolve complaints promptly to maintain customer satisfaction.
• Plan and execute promotional events to enhance store visibility and attract customers.
• Develop training programs for team members to ensure a competent and motivated workforce.

Requirements

• Bachelor's degree in Business Administration or related field is preferred.
• A minimum of three years of experience in retail management or supervisory role.
• Strong interpersonal and communication skills to effectively manage a team.
• Proficiency in using point of sale systems and retail management software.
• Excellent problem-solving abilities and attention to detail are essential.
• Ability to manage and prioritize multiple tasks in a fast-paced retail environment.
• Demonstrated ability to achieve sales targets and improve store profitability.