Job Description
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Job Description:
Work Type: 100% onsite during training then remote work after
About the Role
We are seeking a resourceful and results-driven Senior Recruiter to spearhead after-hours healthcare staffing operations and secure essential nursing coverage beyond standard business hours. This role is instrumental in closing urgent staffing gaps, optimizing workforce availability, and sustaining seamless staffing operations for healthcare clients.
Key Responsibilities
- Handle staffing requests from healthcare facilities during after-hours operations.
- Contact nurses and healthcare professionals through outbound calls, SMS, and email to fill available shifts.
- Confirm candidate availability, eligibility, and compliance with client staffing requirements.
- Process and confirm authorized shift bookings accurately in designated staffing systems.
- Address shift cancellations, schedule changes, and urgent staffing adjustments.
- Communicate timely updates to healthcare workers, clients, and internal stakeholders.
- Keep accurate records of staffing requests, candidate outreach, confirmed bookings, and follow-up activities.
- Escalate unresolved staffing concerns and facilitate proper handover to the daytime operations team.
- Prioritize urgent staffing requirements while meeting established turnaround times and service standards.
Qualifications and Requirements
- At least 1 year of BPO healthcare experience
- Strong spoken and written English communication skills.
- Comfortable handling inbound and outbound calls, email correspondence, and SMS communication.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple requests and prioritize urgent staffing requirements.
- Strong problem-solving skills and sound judgment in handling time-sensitive situations.
- Familiarity with staffing systems, Applicant Tracking Systems (ATS), CRM platforms, or scheduling tools is an advantage.
- Ability to work independently with minimal supervision.
- Willingness to work flexible schedules, including early mornings, evenings, weekends, and holidays, based on an agreed roster.
Preferred Qualifications
- Experience in healthcare staffing, nurse recruitment, or workforce scheduling.
- Previous experience supporting Australian recruitment or staffing operations.
- Familiarity with healthcare shift bookings, staffing requirements, and candidate compliance checks.
- Experience handling last-minute staffing requests, cancellations, and schedule changes.
- Background in staffing agencies, RPO, BPO, or shared services environments.
What We Offer
- Competitive salary package + Performance incentives
- Comprehensive HMO coverage
- Early regularization eligibility
- Get up to 31,000 Package
- Enjoy Remote Work Set Up after Onsite Training
Your next career opportunity awaits! Grow with us and apply today! 🚀
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What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Makati City National Capital District |
| Company Website: | http://www.psgglobalsolutions.com | Job Function: | Recruitment & Talent Acquisition |
| Company Industry/ Sector: |
Staffing and Recruiting | ||
What We Offer
About the Company
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