Sales Administrator

Job Category: Administrative | JR-20711

Job Location: Mabalacat City, Pampanga (Hybrid)

Why will you love working with this Client?

Our client is a provider of quality structural steel to the building and construction industry across Australia. They have been in this industry for more than a decade and are amazingly growing. With new opportunities opened in the Philippines, now is the perfect time to join their team!

Location / Shift

Mabalacat City, Morning Shift (Hybrid)

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Summary

The primary role will be to drive sales growth by coordinating communication and documents between clients, the sales manager, and estimators across multiple projects. The ideal candidate will have strong administrative skills, a proactive mindset, and the ability to manage multiple priorities in a fast-paced construction environment.

Duties & Responsibilities

• Provide administrative support to the sales and estimating teams
• Prepare, process, and track quotes, tenders, and sales orders
• Maintain and update customer records, pricing, and project details in CRM/ERP systems
• Liaise with clients to handle inquiries, documentation requests, and order updates
• Assist in the preparation of proposals, tender documents, and project handover documents.
• Monitor project timelines and follow up on outstanding quotations and orders
• Generate regular sales reports and assist with forecasting activities
• Ensure all documentation complies with company standards and contractual requirements
• Proactively follow up with clients via phone and email to maintain engagement, provide updates, and progress opportunities through the sales pipeline
• Track all incoming quote requests and ensure timely allocation to the estimating team
• Actively monitor the status of estimates and liaise with estimators to ensure quotations are completed within required timeframes
• Escalate delays or bottlenecks in the estimating process to relevant stakeholders to maintain client expectations
• Maintain consistent communication between clients and the estimating team to clarify project requirements, specifications, and timelines
• Develop a strong understanding of the full sales lifecycle—from initial inquiry and tender submission through to order confirmation and project handover
• Monitor and manage the sales pipeline, ensuring all opportunities are regularly updated and progressed
• Follow up on submitted quotations to gather client feedback, address queries, and improve conversion rates
• Coordinate internal handover of successful bids to project delivery teams, ensuring all documentation and client requirements are clearly communicated.
• Maintain accurate records of all client interactions, follow-ups, and sales activities in CRM systems
• Ensure a high level of responsiveness and professionalism in all client communications
• Assist in refining sales and estimation processes to improve efficiency and turnaround times
• Work closely with the Sales Manager to ensure sales targets and deadlines are met
  
  

Requirments

Key Competencies

• Must be able to work as a team and/or individually, as required.
• Must be able to meet deadlines and work on several different projects at any one time.
• Good attention to detail with excellent time management skills, self-driven, and can work under pressure.
• Excellent organizational and time management skills
• Proven ability to manage multiple tenders simultaneously while meeting strict and often competing deadlines.
• High attention to detail and accuracy.
• Confident in following up persistently and professionally with both clients and internal teams via phone and email to drive progress and maintain momentum.
• Exceptional ability to prioritise workload, manage documentation, and maintain structured records for multiple concurrent tenders.
• Comfortable working in a high-pressure, deadline-driven environment with the ability to stay focused and proactive
  
  

Essential Skills

• Have experience working as a sales administrator in a tender-type/construction-type business.
• Must have excellent communication skills, both written & verbal.
• Strong proficiency in Microsoft Office (Excel, Word, Outlook); experience with CRM/SALESFORCE
  
  

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe.

Moreover, this is an excellent opportunity for anyone interested in taking on the role of Executive Assistant. The job is within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.
  
  

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Executive Assistant role offers great career prospects at optiBPO.

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