Research And Product Development Analyst

Job Description

The Research & Product Development Analyst provides analytical and administrative support to the Product & Innovation function, enabling Allied Pumps to make faster and better-informed decisions on new and existing products. Based in Clark, Philippines, the role gathers and interprets product, supplier, and market data, prepares clear reporting for the Product & Innovation Manager, and coordinates the documentation and administration that sits behind product development activity. The position exists to create capacity within the Product & Innovation function so that senior effort can be directed towards sales and operational support. Success in the role looks like reliable research, accurate analysis and well-organised documentation delivered ahead of need, with the initiative to progress work independently and communicate clearly with a Perth-based manager across time zones.

Job Category: Administrative | JR-22579

Job Location: Clark, Pampanga

Location / Shift: Clark, Pampanga | Mornng Shift

Key Responsibilities

SAFETY

Maintain a safe workplace by complying with WHS policies, procedures and safe work practices, reporting risks or incidents, and intervening where work presents an immediate safety risk

CONTINUOUS IMPROVATION

Maintain lean processes, identify improvement opportunities, and ensure accurate reporting and performance metrics.

PRODUCT AND MARKET RESEARCH

Research pumping, treatment and water infrastructure products, technologies, suppliers and emerging solutions.

Monitor competitor products, supply chains, pricing positions and market movements relevant to Allied Pumps.

Build and maintain a structured product intelligence library the wider business can draw on.

Prepare concise research summaries & business case documents setting out findings, options and recommendations.

DATA ANALYSIS AND REPORTING

Collect, cleanse and analyse product, sales, warranty, supplier and cost data.

Build and maintain Excel models, dashboards and reporting packs for the Product & Innovation Manager.

Interpret trends, quantify opportunities and flag exceptions rather than presenting raw data.

Reconcile analysis to source systems so figures used in decision-making are reliable.

PRODUCT DEVELOPMENT SUPPORT

Support new product introduction from concept and feasibility through to release.

Maintain product specifications, datasheets, technical documentation and version control.

Coordinate supplier information requests, quotations, samples, lead times and compliance documentation.

Track development actions, timelines and deliverables, and follow up outstanding items to completion.

ADMINISTRATION AND COORDINATION

Manage document control, filing and record keeping for the Product & Innovation function.

Prepare presentations, comparison tables and supporting material for internal and client-facing meetings.

Schedule and minute product-related meetings, capture actions and drive them to closure.

Liaise with Engineering, Sales, Estimating and Purchasing in Perth on product queries and information requests.

CONFIDENTIALITY AND COMPLIANCE

Handle commercially sensitive product, pricing and supplier information with discretion.

Comply with all Allied Pumps policies, including IT, confidentiality and the AI Policy (Doc 11,009).

Use approved AI tools as a starting point only, verifying all outputs before they are shared or acted on.

Education/CERTIFICATES/LICENCES

Tertiary qualification in engineering, business, commerce, data analytics or a related discipline.

Further training in data analysis, research methods or project coordination is well regarded.

Experience & Knowledge (essential)

Minimum two years in an analytical, research, business support or product administration role.

Advanced Excel, including lookups, pivot tables, data cleansing and charting.

Strong written English, with the ability to condense detail into concise summaries for a senior audience.

Highly organised and accurate, with the judgement to prioritise and progress work with limited supervision.

Competent across Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams and SharePoint).

Comfortable working with a Perth-based manager across time zones and communicating proactively.

Experience & Knowledge (desirable)

Exposure to pumps, mechanical or electrical equipment, water treatment or industrial products.

Experience supporting new product introduction or maintaining technical documentation.

Experience with ERP systems, ideally Microsoft Dynamics 365, and with Power BI or similar reporting tools.

Experience working within a manufacturing, engineering, or distribution business.

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals. They support clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in the Research & Product Development Analyst role in an international environment.

Perks & Benefits

In-house medical team and HMO coverage. A healthy workplace promotes collaboration and creativity. Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we will help you advance your career by developing growth strategies. You will also have learning opportunities throughout your career journey with us.